For plumbing shop owners

After-hours burst-pipe emergencies route to the right tech.

A burst-pipe call at 2 a.m. cannot wait for a morning reply. Inbound coverage captures intent, parts needed, and access notes, then dispatches before the dispatcher is in. Across six workflows — call answering, lead capture, scheduling, reviews, CRM, and email/SMS — Helmcrest handles it on the stack your shop already pays for.

Free to explore · no commitment to start.

AI call answering
A 2 a.m. burst-pipe call gets picked up before the second ring — the AI classifies "water actively leaking, two-story, shutoff at the meter", logs the access notes, and pages the on-call tech with the dispatch ticket. No missed-call phone tag with the weekend dispatcher.
Lead capture & qualification
A free-estimate web form lands as a structured intake for water-heater swaps, drain-cleaning quotes, and re-pipe bids: property type, fixture age, decision-maker, urgency, permit history. The lead shows up in the right tech’s queue with context — not as callback #27 for Monday morning.
Appointment scheduling
Two-way booking that respects your routing rules — narrow 7 a.m. window for "no-hot-water" calls, 4-hour arrival window for diagnosis, and emergency block-out so on-call techs aren’t double-booked across city jobs.
Review requests
When the tech marks the job complete in ServiceTitan or Jobber, a timed SMS asks for the Google review the same evening — with a polite follow-up if it’s missed. Five-star count climbs on the listing homeowners actually search.
CRM automation
Every inbound touch writes a structured note to ServiceTitan or HubSpot — call summary, booking, parts needed, property access — so the tech sees the full thread (including the slab-leak history from last spring) when they roll up. Duplicates get merged; the office stops being the system of record.
Email & SMS automation
Booking confirmations, arrival-window reminders (24 h + 2 h), post-job follow-ups, and a 6-month maintenance nudge for water-heater flushes and sump-pump checks all fire on a brand-voiced schedule through Twilio SMS and SMTP email — without a human touching a send button.
Built next to

Plugs into the stack your plumbing shop already pays for.

We do not ask you to swap CRMs, change dispatch boards, or migrate notes. Helmcrest sits beside ServiceTitan, Jobber, or Housecall Pro and writes back the moment a workflow produces something worth keeping.

ServiceTitan
Jobber
Housecall Pro
Pricing

Priced for the size of your operation.

A starting point so the page stands alone — the right tier depends on which workflows you turn on, not on seat counts. Full comparison lives on the pricing page.

Starter

From ~$300per month
A single, high-leverage workflow for a small operation. Inbound-call coverage, scheduling, or review requests.

Growth

$700per month
Three to four workflows coordinated together — the right setup for most service businesses between five and fifty jobs a week.

Pro

$1,000per month
Four to five workflows with deeper integrations, priority routing, and tighter reporting — for established operations running fifty to a hundred-plus jobs a week.

Multi-location

From ~$1,500per month
Multi-location or specialist practices with bespoke routing, after-hours escalation, and tighter reporting across crews.
See pricing
If your plumbing shop is already busy…

A 30-minute walkthrough lands you on a real answer.

Walk us through the operation — how the phones hit, where the leads come from, which workflows you have already tried to automate — and we will come back with a scoped quote. No commitment to start.